19.10.2021 Our booking phone line is now up and running again

 

We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.

 

We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 3:30pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-3:30pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website

https://www.yorsexualhealth.org.uk/sexually-transmitted-infections-stis/postal-testing/

 

 

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Online booking and testing

Order a postal testing kit online

How do I know what testing kit to order?

Please be aware you need to wait 2 weeks after unprotected sex to have an accurate chlamydia and gonorrhoea test result and 4-6 weeks for HIV and 12 weeks for syphilis.

Online testing kits are available to be ordered, but please only order a testing kit if you need one. Please wait to order a kit until it can give you an accurate test result.

PLEASE use your own name and date of birth on all tests (to avoid confusion) but feel free to use an address of your choice when you request the kit (as long as it is in North Yorkshire or York)

 

Free postal testing is available in York for anyone over 16 with a York postal address.

Are you within a high risk group?

Some people are more at risk of coming into contact with STIs than others:

     2.  Currently you have no symptoms:

    3.   What are my options?

    4.   Currently you have symptoms:

Book an online appointment for our Test and Go service *please note this service is currently suspended*

The Test and Go service which allows patients with no symptoms to have a routine sexual health screen in our clinics for Chlamydia, Gonorrhoea, Syphilis and HIV is currently suspended.

*Please be aware that due to COVID-19 YorSexualHealth are limiting face to face contact at the clinics - please order an online testing kit after reading the information below: