Important information about the Coronavirus (COVID-19)

Until further notice all of our Queue & Wait, Test & Go and routine appointment services are suspended to help reduce the spread of Coronavirus (COVID-19) and to enable some of our staff to be re-deployed. Although we have limited capacity we are still trying to help as many people over the phone as we can and if you need to be seen in a clinic this can be arranged after you have spoken with one of our nurses.

Please call 01904 721111 (9am - 3pm) Monday to Friday to arrange a discussion with one of our clinical staff. If you feel the issue is URGENT e.g. you need emergency contraception, HIV post-exposure treatment or have new and significant symptoms, please let the booking team know. Our 'contact us' option on the website can be used but there may be some delays in responding to non-urgent queries. 

If you are under 18 or are living in a situation where you are unable to call us, please text us on 07980 973337. We will reply to you within 1 - 2 working days. If you feel your safety is at risk please contact the Police.

Clinic Closures -  we are currently only operating clinics in York, Selby, Harrogate, Scarborough, Northallerton, Catterick and Skipton - all other clinics are temporarily suspended.

Please note that ALL patients, visitors and staff are required to wear a mask or face covering in all NHS buildings. If you do not have your own face covering we can provide you with a mask when you attend your pre-arranged appointment. Thank you for your understanding.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire. Online testing is available for those most at risk of STIs or who have been advised to do a test

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

Professionals

Professional specialist sexual health services

In North Yorkshire and York we are not commissioned to deliver: Genital Skin problems other than sexually transmitted infections, Erectile Dysfunction management, Vulvodynia management, Smears (other than opportunistic), Recurrent Thrush and BV management and Testicular pain-none STI related. IUS for heavy menstrual bleeding - please note that YorSexualHealth is only commissioned to fit coils for contraceptive purposes, not for gynecological reasons. Patients attending YSH clinics requesting an IUS who do not require contraception will be referred to their GP.

For telephone advice call our Clinical Support Team on 01904 725444 or 725440.

Specialist sexual health services

We will respond to a referral within 24-48 hours Monday-Friday

Anyone who requires support in a time sensitive way for example an emergency coil or PEP should be referred by phone 01904 725440

We will respond to a referral within 24-48 hours Monday-Friday

Anyone who requires support in a time sensitive way for example an emergency coil or PEP should be referred by phone 01904 725440