19.10.2021 Our booking phone line is now up and running again


We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.


We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 3:30pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-3:30pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website





For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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What does this mean?

Trans: an umbrella term used when someone’s gender identity does not match their sex that was assigned at birth. Trans identities can fit within the binary (female or male) or outside of it. There is a whole spectrum of non-binary gender identities.

Non-Binary: someone who does not define as either a man or a woman.

Sexual health

Trans people’s health needs are the same as anyone else’s. Gender identity is different from sexual orientation and Trans people can identify as straight, gay, bisexual, queer or any other sexuality. However, they might have specific health needs in relation to gender dysphoria or gender reassignment, realignment or confirmation.

Your particular needs might be best addressed by transgender health services offered by NHS gender identity clinics. For more information, click here. If you think that this might be a good option for you, talk to your GP because they will be able to make a referral for an assessment.

Transitioning is a very personal experience and there is no “right” way to do it. This may involve surgery, but it doesn’t have to. It can just involve changing your gender expression through the way you look or changing your pronouns. Some Trans people don’t transition at all. Don’t feel pressured into transitioning in a certain way- do what’s right for you. If you’d like to discuss this further, Yorkshire MESMAC can provide 1-2-1 support.

Going to a sexual health clinic can be daunting. Be reassured that Yorsexualhealth will provide you with an inclusive, understanding and friendly service, regardless of your gender identity.

The PrEP Impact trial is also open to Trans people. PrEP is a medication that can prevent you from catching HIV if it’s taken correctly. For more information on the trial, click here https://www.prepimpacttrial.org.uk/. For more information on PrEP, click here.

Useful links and support:

NHS Trans health: http://www.nhs.uk/Livewell/Transhealth/Pages/Transhealthhome.aspx

Yorkshire MESMAC: www.mesmac.co.uk

Generate: https://www.generateyork.org/

Safer sex for trans bodies: https://www.hrc.org/resources/safer-sex-for-trans-bodies

Non binary resources: http://nonbinary.org/

Trans health, Gendered Intelligence: http://cdn0.genderedintelligence.co.uk/2012/11/17/17-14-04-GI-sexual-health-booklet.pdf

THT Trans men’s health guide: http://www.tht.org.uk/~/media/8F7D70D8C3B643109351E3D9A633529A.pdf

THT Trans women’s health guide: http://www.tht.org.uk/~/media/4653AA766E3F4C1286FC515F17146F32.pdf