Important information about the Coronavirus (COVID-19)

In order to help reduce the spread of Coronavirus (COVID-19) we are offering telephone appointments and postal tests/treatments whenever possible. If you need to be seen in a clinic this can be arranged after you have spoken with a nurse on the phone.

 

We offer Urgent Same Day Access Appointments and Routine Planned Appointments. Please call 01904 721111 (8:15am - 6pm) Monday to Thursday and 8:15am to 4pm Friday to arrange a discussion with one of our clinical staff and they will arrange an appointment for you. Our 'contact us' option on the website can be used but there may be some delays in responding to non-urgent queries. 

If you are under 18 and/or are living in a situation where you are unable to safely call us, please text us on 07980 973337. We will reply to you within 1 - 2 working days. Please note that this texting service is not for routine enquiries. If you feel your safety is at risk please contact the Police.

If you are 18 and under and live in York there are now planned appointments and same day access slots available on a Monday 4pm-7pm, call 01904 721111 or text 07973 775692 to make an appointment.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire. Online testing is available for those most at risk of STIs or who have been advised to do a test

Please note that ALL patients, visitors and staff are required to wear a mask or face covering in all NHS buildings. If you do not have your own face covering we can provide you with a mask when you attend your pre-arranged appointment. Thank you for your understanding.

 

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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Contact Us

If you would like information or advice about sexual health services in North Yorkshire and York visit our clinics page.

To make an appointment or speak with a nurse please contact our booking and information line on 01904 721111 (open from 8.15am until 6pm Monday to Thursday and 8.15am until 4pm on Friday).

For general enquiries you can complete the form below with your query and we'll aim to get back to you within 24 hours (Monday - Friday). Please note that we cannot give advice about specific symptoms or infections, this email box is managed by non-clinical staff and clinical information will not be responded to . We suggest that you do not give details of any issues of a personal nature (you can read our privacy policy here).

'You Said We Did' - we welcome comments, suggestion and feedback from members of the public, service users, staff members and partner organisations. Simply click here to complete a form to let us know about your experiences and how we can make further improvements. If you would like to be kept updated about ‘What we did’ with your suggestion, simply include your email address and we will be in touch.

If you have any compliments or concerns about YorSexualHealth please ask to speak to the nurse in charge or contact York Teaching Hospital NHS Foundation Trust's Patient Advice and Liaison Service (PALS) on 01904 726262 or by emailing pals@york.nhs.uk.

You can also connect with us on social media - Twitter, Instagram and YouTube.

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