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Please note that ALL patients and visitors will be given a surgical face mask on arrival and must wear this whilst in any of our buildings.

11.01.2021 Following the recent announcements regarding Covid lockdown – Please be reassured that we are still providing face to face and virtual services, however we have had to temporarily suspend the Saturday service at Monkgate York.

 

If you need sexual health care, please continue to call our central booking line on 01904 721111 and press option 1.

You will be assessed by our team and one of our nurses will call you to discuss the best way to get you the care you need.

 

Important information about the Coronavirus (COVID-19)

 

In order to help reduce the spread of Coronavirus (COVID-19) we are offering telephone appointments and postal tests/treatments whenever possible. If you need to be seen in a clinic this can be arranged after you have spoken with a nurse on the phone.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire who are most at risk of Sexually Transmitted Infections (STIs). Online testing is also available for those most at risk of STIs or those who have been advised to do a test

If you are 18 and under there are now planned appointments and some same day access slots available, call 01904 721111 or text 07973 775692 to make an appointment (both phones lines are closed on Bank holidays)

Please note that ALL patients, visitors and staff are required to wear a mask or face covering in all NHS buildings.

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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If you would like information or advice about sexual health services in North Yorkshire and York visit our clinics page.

To make an appointment or speak with a nurse please contact our booking and information line on 01904 721111 (open from 8.15am until 5pm Monday to Thursday and 8.15am until 4pm on Friday).

For general enquiries you can complete the form below with your query and we'll aim to get back to you within 24 hours (Monday - Friday). Please note that we cannot give advice about specific symptoms or infections, this email box is managed by non-clinical staff and clinical information will not be responded to . We suggest that you do not give details of any issues of a personal nature (you can read our privacy policy here).

'You Said We Did' - we welcome comments, suggestion and feedback from members of the public, service users, staff members and partner organisations. Simply click here to complete a form to let us know about your experiences and how we can make further improvements. If you would like to be kept updated about ‘What we did’ with your suggestion, simply include your email address and we will be in touch.

If you have any compliments or concerns about YorSexualHealth please ask to speak to the nurse in charge or contact York Teaching Hospital NHS Foundation Trust's Patient Advice and Liaison Service (PALS) on 01904 726262 or by emailing pals@york.nhs.uk.

You can also connect with us on social media - Twitter, Instagram and YouTube.

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