Important information about the Coronavirus (COVID-19)

Until further notice all of our Queue & Wait, Test & Go and routine appointment services are suspended to help reduce the spread of Coronavirus (COVID-19) and to enable some of our staff to be re-deployed. This means that you are unable to be seen in the clinic without talking to our central booking team first.

Please call 01904 721111 (9am - 3pm) Monday to Friday to arrange a discussion with one of our clinical staff. If you feel the issue is URGENT e.g. you need emergency contraception, HIV post-exposure treatment or have new and significant symptoms, please let the booking team know. Our 'contact us' option on the website can be used but there may be some delays in responding to non-urgent queries. We are closed over the Easter Bank Holiday weekend

Clinic Closures -  we are currently only operating clinics in York, Selby, Harrogate, Scarborough, Northallerton, Catterick and Skipton - all other clinics are temporarily suspended.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire. Online testing is available for those most at risk of STIs or who have been advised to do a test

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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If you would like information or advice about sexual health services in North Yorkshire and York visit our clinics page.

To make an appointment or speak with a nurse please contact our booking and information line on 01904 721111 (open from 8.30am until 5pm Monday to Thursday, 8.30am until 4pm on a Friday, and 9am until 12pm on Saturday).

For general enquiries you can complete the form below with your query and we'll aim to get back to you within 24 hours (Monday - Friday). Please note that we cannot give advice about specific symptoms or infections, this email box is managed by non-clinical staff and clinical information will not be responded to . We suggest that you do not give details of any issues of a personal nature (you can read our privacy policy here).

'You Said We Did' - we welcome comments, suggestion and feedback from members of the public, service users, staff members and partner organisations. Simply click here to complete a form to let us know about your experiences and how we can make further improvements. If you would like to be kept updated about ‘What we did’ with your suggestion, simply include your email address and we will be in touch.

If you have any compliments or concerns about YorSexualHealth please ask to speak to the nurse in charge or contact York Teaching Hospital NHS Foundation Trust's Patient Advice and Liaison Service (PALS) on 01904 726262 or by emailing pals@york.nhs.uk.

You can also connect with us on social media - Twitter, Instagram and YouTube.

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YorSexualHealth

16th March 2020

Important information about the Coronavirus (COVID-19):

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