19.10.2021 Our booking phone line is now up and running again


We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.


We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 3:30pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-3:30pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website





For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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Heartbreaking story proving the importance of HIV Testing

Heartbreaking story proving the importance of HIV Testing

A local York man has talked to the York Press of his devastation at his partner's death from AIDS and of the vital need for awareness and early diagnosis. He has been supported by our Positive Support Team at North Yorkshire Aids Action (NYAA).

North Yorkshire AIDS Action work with about 250 people in York and North Yorkshire who have been diagnosed as HIV positive and their carers. It currently works with people aged from their 20s up to their 80s.

You can read the full interview here.

You can be routinely tested for HIV at any of our clinics. Please speak to a member of staff for further information or contact our booking and information line to make an appointment on 01904 721111.  

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