19.10.2021 Our booking phone line is now up and running again

 

We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.

 

We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 3:30pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-3:30pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website

https://www.yorsexualhealth.org.uk/sexually-transmitted-infections-stis/postal-testing/

 

 

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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Visiting a clinic?

Want to know more about what happens when you visit our clinics?

Your first visit to a sexual health clinic can be a bit daunting, but trust us, there is nothing to worry about. The questions and answers below will take you through a step-by-step journey of what will happen when you visit one of our clinics. Or you can watch our short patient journey video clip:

Our services are confidential, free and friendly and are open to everyone regardless of age, ethnicity, religion, gender or sexuality. If you have concerns about attending any of our clinics because you have a physical disability, sensory impairment or learning difficulties, please contact us and we will work out with you the best way for you to access the help you need.

If you’re still unsure about visiting a clinic, please give us a call on 01904 721111 or drop us an email yorsexualhealth@york.nhs.uk.