Important information about the Coronavirus (COVID-19)

Until further notice all of our Queue & Wait, Test & Go and routine appointment services are suspended to help reduce the spread of Coronavirus (COVID-19) and to enable some of our staff to be re-deployed. Although we have limited capacity we are still trying to help as many people over the phone as we can and if you need to be seen in a clinic this can be arranged after you have spoken with one of our nurses.

Please call 01904 721111 (9am - 3pm) Monday to Friday to arrange a discussion with one of our clinical staff. If you feel the issue is URGENT e.g. you need emergency contraception, HIV post-exposure treatment or have new and significant symptoms, please let the booking team know. Our 'contact us' option on the website can be used but there may be some delays in responding to non-urgent queries. 

If you are under 18 or are living in a situation where you are unable to call us, please text us on 07980 973337. We will reply to you within 1 - 2 working days. If you feel your safety is at risk please contact the Police.

Clinic Closures -  we are currently only operating clinics in York, Selby, Harrogate, Scarborough, Northallerton, Catterick and Skipton - all other clinics are temporarily suspended.

Please note that ALL patients, visitors and staff are required to wear a mask or face covering in all NHS buildings. If you do not have your own face covering we can provide you with a mask when you attend your pre-arranged appointment. Thank you for your understanding.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire. Online testing is available for those most at risk of STIs or who have been advised to do a test

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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Yorsexual health clinic

York Sexual Health Centre

Address:
Monkgate Health Centre
31 Monkgate
York
YO31 7WA

Opening times:

Until further notice all of our Queue & Wait services are suspended and face to face appointments reduced to help reduce the spread of Coronavirus (COVID-19). This means that you are unable to be seen without talking to our central booking team on 01904 721111.



PARKING - Please note there are no parking facilities for patients on site at Monkgate, however the Monk Bar Car Park, St Johns Street, YO31 7QR (behind the building) offers a pay & display car park. There is a gate directly through to Monkgate from the Car Park.


At Monkgate we offer a mixture of planned appointments, same day access slots and Young Person's Queue and Wait. For online Test and Go appointments or postal testing kits please go to the York STI page. 


There are a limited number of same day access slots available Monday - Friday, please telephone 01904 721111 as below -


For a slot between 8-12pm please telephone between 4-5pm (Mon-Thurs) the day before or from 8.15 the same day. Morning slots are available on Mondays, Wednesdays and Fridays.


For a slot between 12pm-4pm please telephone from 8.15am the same day. Afternoon slots are available on Mondays, Tuesdays and Thursdays.


For a slot between 4pm - 8pm please telephone from 2pm the same day, Evening slots are available on Tuesdays and Thursdays.


For a planned appointment please telephone 01904 721111 during the times that the booking line is open (8.15am until 5pm Monday to Thursday,  8.30am until 4pm on Friday, and 9am until 12pm on Saturday).


CLOSED BANK HOLIDAYS


OPENING TIMES


Mondays


8.00am  - 4.00pm


4.00pm - 7.00pm - Young Person's Queue & Wait (Ages 19 and under - no need to call, just attend)


Tuesdays 


8.00am - 7.00pm


3.30pm - 4.30pm - Young Person's Queue & Wait (Ages 16 and under, no need to call, just attend)


Wednesdays


8am - 4.00pm


Thursdays


8.00am - 7.00pm


3.30pm - 4.30pm - Young Person's Queue & Wait (Ages 16 and under, no need to call, just attend)


Fridays


8.00am - 4.00pm


Saturday Services


9.00am - 12.00pm - Appointments only

Services:


  • Full range of STI tests and treatments

  • Full range of contraception methods

  • HIV testing, treatment and support

  • ‘PEPSE’ (post-exposure prophylaxis sexual exposure HIV treatment)*

  • Care and management following sexual assault

  • Free condoms

  • Hepatitis B screening/vaccination (sexual risk)

  • Complex care, e.g management of syphilis, STIs in pregnancy


*PEPSE – please contact Specialist Sexual Health service (SSHS) before attending