Important information about the Coronavirus (COVID-19)

In order to help reduce the spread of Coronavirus (COVID-19) we are offering telephone appointments and postal tests/treatments whenever possible. If you need to be seen in a clinic this can be arranged after you have spoken with a nurse on the phone.

 We are now open Saturday - York Monkgate , 9-12 noon.

We offer Urgent Same Day Access Appointments and Routine Planned Appointments. Please call 01904 721111 between 8:15am - 6pm Monday to Thursday, between 8:15am to 4pm on a Friday and between 9am-12pm on a Saturday to arrange a discussion with one of our clinical staff and they will arrange an appointment for you. Our 'contact us' option on the website can be used but there may be some delays in responding to non-urgent queries. 

If you are under 18 and/or are living in a situation where you are unable to safely call us, please text us on 07980 973337. We will reply to you within 1 - 2 working days. Please note that this texting service is not for routine enquiries. If you feel your safety is at risk please contact the Police.

If you are 18 and under and live in York there are now planned appointments and same day access slots available on a Monday 4pm-7pm, call 01904 721111 or text 07973 775692 to make an appointment.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire. Online testing is available for those most at risk of STIs or who have been advised to do a test

Please note that ALL patients, visitors and staff are required to wear a mask or face covering in all NHS buildings. If you do not have your own face covering we can provide you with a mask when you attend your pre-arranged appointment. Thank you for your understanding.

 

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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Yorsexual health clinic

York Sexual Health Centre

Address:
Monkgate Health Centre
31 Monkgate
York
YO31 7WA

Opening times:

Until further notice all of our Queue & Wait services are suspended and face to face appointments reduced to help reduce the spread of Coronavirus (COVID-19). This means that you are unable to be seen without talking to our central booking team on 01904 721111.



At Monkgate we are currently offering a mixture of planned appointments and same day access slots.  Please call the central booking line on 01904 721111 to discuss your requirements. We are trying to do as much as we can over the phone so it may be that you are asked to wait for a call back from a specialist nurse who will ask some questions and advise from the following -



  • Self- help or over the counter pharmacy treatment

  • Postal or pick up contraception or treatment

  • Face to face clinic appointment for examination or procedure

  • Advice to order postal testing kit

  • Advice to see to GP


For postal testing kits please go to the York STI page. 


We have a limited number of face to face clinic slots and a limited number of call back slots. Staff on the phones are trying to allocate these slots according to urgency so please give as much information as you can. This is a confidential service.


PARKING - Please note there are no parking facilities for patients on site at Monkgate, however the Monk Bar Car Park, St Johns Street, YO31 7QR (behind the building) offers a pay & display car park. There is a gate directly through to Monkgate from the Car Park.



CLOSED BANK HOLIDAYS



OPENING TIMES


Mondays


 


8.00am  - 7.00pm


Please note between 4pm and 7pm is a clinic for under 18’s -call 01904 721111 or text 07973775692 to make an appointment.


 


Tuesdays 


 


8.00am - 7.00pm


 


Wednesdays


 


8am - 7.00pm


 


Thursdays


 


8.00am - 7.00pm


 


Fridays


 


8.00am - 4.00pm


 


Saturday


 


9.00am - 12.00pm


 

Services:

 



  • Full range of STI tests and treatments

  • Full range of contraception methods

  • HIV testing, treatment and support

  • ‘PEPSE’ (post-exposure prophylaxis sexual exposure HIV treatment)*

  • STI screening following sexual assault (link for mountain health care) 

  • Free condoms

  • Hepatitis A/B screening/vaccination (sexual risk)

  • HPV vaccination for men who have sex with men

  • Complex care, e.g management of syphilis, STIs in pregnancy

  • Please call the booking line to discuss PrEP. 



*PEPSE – please contact Specialist Sexual Health service (SSHS) before attending

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