19.10.2021 Our booking phone line is now up and running again


We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.


We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 3:30pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-3:30pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website





For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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YSH on BBC Radio One Newsbeat

YSH on BBC Radio One Newsbeat

Our Clinical Director, Dr Ian Fairley spoke to BBC Radio One's Newsbeat on Friday about 'Super Gonorrhoea' a new strain of the sexually transmitted infection.

While we haven't seen any cases locally in North Yorkshire and York it is important that if you have any symptoms or concerns that you get yourself to one of our clinics. If left untreated Gonorrhoea can have long term complications for women, which is why it is important that you make contact with your sexual partners if you find out that you have the STI.

This is where our staff can help. It doesn't need to be difficult and embarassing, our experienced and friendly staff can make this contact on your behalf - it can even be done anonymously if you would prefer.  

To read the full article click here >> Newsbeat.


Super-gonorrhoea - Newsbeat 18 Sept 2015

If you have any questions or concerns contact our booking and information line on 01904 721111, where you can make an appointment to attend one of our clinics or ask to speak to a nurse. 


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