6th August 2021
You said, we did!
We really appreciate it when you take the time to share your feedback with us, it helps us to improve our service.
One of our service users took the time to contact us about our clinic at Dyneley House Surgery. They told us that when they made their appointment they were advised it was at Dyneley House Surgery. So as advised, they attended the surgery only to be told the clinic was in a different building: Dyneley House Barn which is located at the end of the car park.
We are making improvements to the signage at our clinics and following this feedback our receptionists are now advising service users where the barn is located, at the back of the car park. We have also updated the clinic page with clearer directions and are in the process of adding photos of each clinic to our website.
To find out more about the changes we've made on the back of your feedback, or to let us know what you think click here.