Important information about the Coronavirus (COVID-19)

In order to help reduce the spread of Coronavirus (COVID-19) we are offering telephone appointments and postal tests/treatments whenever possible. If you need to be seen in a clinic this can be arranged after you have spoken with a nurse on the phone.

 

We offer Urgent Same Day Access Appointments and Routine Planned Appointments. Please call 01904 721111 (8:15am - 6pm) Monday to Thursday and 8:15am to 4pm Friday to arrange a discussion with one of our clinical staff and they will arrange an appointment for you. Our 'contact us' option on the website can be used but there may be some delays in responding to non-urgent queries. 

If you are under 18 and/or are living in a situation where you are unable to safely call us, please text us on 07980 973337. We will reply to you within 1 - 2 working days. Please note that this texting service is not for routine enquiries. If you feel your safety is at risk please contact the Police.

If you are 18 and under and live in York there are now planned appointments and same day access slots available on a Monday 4pm-7pm, call 01904 721111 or text 07973 775692 to make an appointment.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire. Online testing is available for those most at risk of STIs or who have been advised to do a test

Please note that ALL patients, visitors and staff are required to wear a mask or face covering in all NHS buildings. If you do not have your own face covering we can provide you with a mask when you attend your pre-arranged appointment. Thank you for your understanding.

 

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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I might have been exposed to HIV in the last 72 hours and I think I need PEP

Post Exposure Prophylaxis (PEP) is an anti-HIV medication that is prescribed to a HIV negative person within 72 hours of potential exposure to HIV. Ideally it should be started within 24 hours. It needs to be taken for 28 days. A&E departments are able to start PEP when the clinic is closed.

PEP is recommended if there is a greater than 1 in 1000 chance of catching HIV. PEP is not recommended for human bites, discarded needlestick injury, or oral sex. For other situations we offer a discussion of risks versus benefits for taking PEP.

PEP is more effective the sooner it is taken, so please call our central booking line on 01904 721111 to attend the clinic for a discussion if you think you need it or attend A&E when the clinic is closed.

See our clinics and services page for times. 

 

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