We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.

 

We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 4pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-4pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website

https://www.yorsexualhealth.org.uk/sexually-transmitted-infections-stis/postal-testing/

 

 

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Support services

HIV treatment is highly effective in improving the quality of life of people living with HIV. Now, with U=U (undetectable = untransmittable), treatment is also an effective way of preventing passing on HIV to partners.

YorSexualHealth (YSH) runs a free and confidential support service for people living with HIV and their partners and carers in York and North Yorkshire.

We can support you with:

  • Self-management of your physical and mental health
  • Assistance with benefits and getting back into work or education
  • Peer support and group support opportunities
  • Symptoms management 

You can be referred to the service by a member of YSH staff or you can also fill in our self-referral form or email us at socialsupport@york.nhs.uk for more information.

You will be asked on arrival at clinic if you consent for our wellbeing and support team to contact you following your appointment to discuss support needs. If you would prefer to discuss this with the clinical team instead, please do not hesitate to do so.

The wellbeing and support team run HIV peer support groups online and in person, for you to discuss issues and share experiences with others. If this may be of interest, please speak to the clinical team or the wellbeing and support team for more details and the next dates.

Upcoming HIV support group sessions:

If you would like to attend a group support session email socialsupport@york.nhs.uk for more information.

If you have any questions please contact us: email socialsupport@york.nhs.uk or call 01904 725423 for more info on available support.

There are other services you can also access for support:

For further information on living with HIV and U=U you can visit:

Coco's story- Living with HIV:

Coco is living with HIV and was diagnosed late. Watch this video to listen to her story and hear about the importance of testing for HIV.