We are aware of increasing numbers of cases of Monkeypox present in the UK population.

If you have a sexual health concern AND have any of the following symptoms, please call our central booking line (see above for Bank Holiday opening times) on 01904 721111 and one of our team will be able to get you the help you need.

Do not come directly to clinic if you have any of these symptoms:

  • Rash on any part of your body
  • Fever
  • New lump/s in neck, groin or under your arm


  1. Are you a gay, bisexual or other man who has sex with men?
  2. Have you had contact with someone with confirmed Monkeypox in the 21 days before symptom onset?
  3. Have you travelled to West and Central Africa, in the 21 days before symptoms onset

In the event you answer yes to any of the above please stay at home and isolate and call NHS 111 or your local sexual health services.

Things I can do to relieve symptoms of suspected Monkeypox virus

  • Take regular paracetamol if safe to do so (do not exceed recommended dosage)
  • Keep yourself hydrated by drinking plenty of water
  • Keep any blisters or sores clean and covered with light cotton clothing or dressing if appropriate
  • Where possible self isolate away from household contacts and pets


We are unable to supply repeat contraceptive pills, patches and injections for those aged 20 in York and over these must be provided by your GP.

We can supply repeat contraceptive pills, patches and injections for those aged 20 in North Yorkshire. 

We can insert, exchange and remove implants and contraceptive coils for all ages and start all service users on a new form of contraception.

If you are experiencing severe pain and our clinics are closed please telephone NHS 111, for help and information 24 hours a day 365 days a year or attend the nearest A&E department. 

If you require Sexual health/Contraception care, please call our central booking line from 8:15am to 5pm Monday to Thursday and 8:15am to 3:30pm Friday and 9am to 12pm Saturday, on 01904 721111 and press option 1. 

Please note - we are not able to offer 'walk-in' services - all appointments need to be arranged through our booking team

Aged 17 or under? You can also text us on 07973 775692 to make an appointment Monday-Friday 8.15am-3:30pm. 

We kindly ask that you continue to wear face mask when you attend our clinics. 

If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on

No symptoms but want an STI screen? Please order a testing kit online:

For York

For North Yorkshire

Your GP may be able to help with your contraception needs.





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I would like a coil exchange

You need to be sure that you do not have a sexually transmitted infection before a coiI exchange.

You should have a Chlamydia test if you are under the age of 25, had sex with someone new in the last 3 months or had more than one sexual contact in the last year. You don’t need to test if you have had a negative chlamydia test after these risks.

To order a chlamydia test please click here before booking an appointment.

Before you book an appointment please follow the steps below

1. Use the links below to read the information on the sexwise website and watch the videos:

This will give you the information to help you decide if this is still the right method for you. If you would like to discuss your options further please call 01904 721111 to arrange to talk to a clinician.

Information on the copper coil (IUD)

Information on the hormonal coil (IUS)

What to expect when you get your coil fitted

Having the copper coil as contraception

Having the hormonal coil as contraception 

2. How to make sure you are not at risk of being pregnant at the time of your coil exchange: 

The IUD and IUS can usually be exchanged at any time in your cycle, unless you could be pregnant. If there is a risk that you might be pregnant then we may have to reschedule your fitting.

If your current IUD/IUS device has not yet expired then you must avoid sex or use condoms in the 7 days before your appointment or you may be at risk of pregnancy

If your current IUD/IUS device has expired then you have two options:

  1. Do not have unprotected sex from day 1 of your last period, until your appointment (or avoid sex for three weeks if your periods are irregular)

  2. Arrange to use an additional short-acting form of contraception, for example, pill, patch, vaginal ring, for at least four weeks before your coil is exchanged.


3. Preparation checklist:

Our self-assessment checklist will help you to decide if you are ready to have your coil exchanged.  You will need to print a copy of our self-assessment checklist and bring a completed copy to your appointment.

Click here to download the self-assessment checklist.

4. On the day of your appointment:


5. Booking your appointment:

Please ring the YSH booking line on 01904 721111 to arrange a suitable coil exchange appointment. If your coil has already expired or you are wanting to change the type of coil you will be offered an initial telephone assessment with a clinician.

YSH is a training service. This means there may sometimes be a qualified nurse or doctor in training working alongside the YSH practitioner at your appointment.