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Please note that ALL patients and visitors will be given a surgical face mask on arrival and must wear this whilst in any of our buildings.

11.01.2021 Following the recent announcements regarding Covid lockdown – Please be reassured that we are still providing face to face and virtual services, however we have had to temporarily suspend the Saturday service at Monkgate York.

 

If you need sexual health care, please continue to call our central booking line on 01904 721111 and press option 1.

You will be assessed by our team and one of our nurses will call you to discuss the best way to get you the care you need.

 

Important information about the Coronavirus (COVID-19)

 

In order to help reduce the spread of Coronavirus (COVID-19) we are offering telephone appointments and postal tests/treatments whenever possible. If you need to be seen in a clinic this can be arranged after you have spoken with a nurse on the phone.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire who are most at risk of Sexually Transmitted Infections (STIs). Online testing is also available for those most at risk of STIs or those who have been advised to do a test

If you are 18 and under there are now planned appointments and some same day access slots available, call 01904 721111 or text 07973 775692 to make an appointment (both phones lines are closed on Bank holidays)

Please note that ALL patients, visitors and staff are required to wear a mask or face covering in all NHS buildings.

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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Will I have to wait to be seen?

Will I have to wait to be seen?

We do our best to make sure your wait in our walk-in clinic is as short as possible. However, the doctors or nurses will spend as much time with each person as they may need. This will sometimes lead to waiting times of up to two hours.

If you would rather not wait, you can book an appointment for a later date – just speak to one of the reception team.

Try not to pass urine (go for a wee) before being seen. Doing so may mean that we cannot perform some of the tests available here, or it may make them less effective.

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