We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 4pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-4pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website

https://www.yorsexualhealth.org.uk/sexually-transmitted-infections-stis/postal-testing/

 

 

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What will happen when I first arrive?

What will happen when I first arrive?

When you first arrive for the walk-in service please pick up a number from reception, then have a seat and wait for your number to be called by a receptionist.

The receptionist will then take a few details from you and ask you to read a short list of options about why you’ve come into clinic. It’s really important to point to the right option for you so that we can make sure you see the right member of the clinic team. This helps to make your visit as smooth as possible. If you would prefer to see a male or female nurse or doctor, let the receptionist know and we will do our best to arrange this.

Once you’ve done this you will be added to the queue to see the next available member of the clinic team according to your needs.

 

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