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*Due to heavy snowfall across parts of York and North Yorkshire, please be aware that conditions for travelling to the clinics might be more difficult. If you have an appointment today please ring ahead to check what the weather conditions are like at the clinics*

*Unfortunately due to the weather conditions the Ripon clinic is closed today*

11.01.2021 Following the recent announcements regarding Covid lockdown – Please be reassured that we are still providing face to face and virtual services.

If you need sexual health care, please continue to call our central booking line on 01904 721111 and press option 1.

You will be assessed by our team and one of our nurses will call you to discuss the best way to get you the care you need.

 

Important information about the Coronavirus (COVID-19)

 

In order to help reduce the spread of Coronavirus (COVID-19) we are offering telephone appointments and postal tests/treatments whenever possible. If you need to be seen in a clinic this can be arranged after you have spoken with a nurse on the phone.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire. Online testing is available for those most at risk of STIs or who have been advised to do a test

If you are 18 and under and live in York there are now planned appointments and same day access slots available on a Monday 4pm-7pm, call 01904 721111 or text 07973 775692 to make an appointment (both phones lines are closed on Bank holidays)

Please note that ALL patients, visitors and staff are required to wear a mask or face covering in all NHS buildings.

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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What will happen when I first arrive?

What will happen when I first arrive?

When you first arrive for the walk-in service please pick up a number from reception, then have a seat and wait for your number to be called by a receptionist.

The receptionist will then take a few details from you and ask you to read a short list of options about why you’ve come into clinic. It’s really important to point to the right option for you so that we can make sure you see the right member of the clinic team. This helps to make your visit as smooth as possible. If you would prefer to see a male or female nurse or doctor, let the receptionist know and we will do our best to arrange this.

Once you’ve done this you will be added to the queue to see the next available member of the clinic team according to your needs.

 

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