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Please note that ALL patients and visitors will be given a surgical face mask on arrival and must wear this whilst in any of our buildings.

11.01.2021 Following the recent announcements regarding Covid lockdown – Please be reassured that we are still providing face to face and virtual services, however we have had to temporarily suspend the Saturday service at Monkgate York.

 

If you need sexual health care, please continue to call our central booking line on 01904 721111 and press option 1.

You will be assessed by our team and one of our nurses will call you to discuss the best way to get you the care you need.

 

Important information about the Coronavirus (COVID-19)

 

In order to help reduce the spread of Coronavirus (COVID-19) we are offering telephone appointments and postal tests/treatments whenever possible. If you need to be seen in a clinic this can be arranged after you have spoken with a nurse on the phone.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire who are most at risk of Sexually Transmitted Infections (STIs). Online testing is also available for those most at risk of STIs or those who have been advised to do a test

If you are 18 and under there are now planned appointments and some same day access slots available, call 01904 721111 or text 07973 775692 to make an appointment (both phones lines are closed on Bank holidays)

Please note that ALL patients, visitors and staff are required to wear a mask or face covering in all NHS buildings.

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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What happens when I see a doctor or nurse?

What happens when I see a doctor or nurse?

Once you have reached the front of the walk-in queue you will be called from the waiting room by a doctor or nurse. They will take you to a separate room where the consultation will take place.

Sometimes there may be medical and nursing students in the clinic. It is important for their training that students have the chance see clinic consultations and examinations. If there are students in the clinic you will be asked whether you would be comfortable for them to be present in your consultation or examination. If you’d prefer not, that’s fine and this won’t affect your care in the clinic.

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