Important information about the Coronavirus (COVID-19)

Until further notice all of our Queue & Wait, Test & Go and routine appointment services are suspended to help reduce the spread of Coronavirus (COVID-19) and to enable some of our staff to be re-deployed. This means that you are unable to be seen in the clinic without talking to our central booking team first.

Please call 01904 721111 (9am - 3pm) Monday to Friday to arrange a discussion with one of our clinical staff. If you feel the issue is URGENT e.g. you need emergency contraception, HIV post-exposure treatment or have new and significant symptoms, please let the booking team know. Our 'contact us' option on the website can be used but there may be some delays in responding to non-urgent queries.

Clinic Closures -  we are currently only operating clinics in York, Selby, Harrogate, Scarborough, Northallerton, Catterick and Skipton - all other clinics are temporarily suspended.

ONLINE SERVICES - free STI testing and condoms are available via the website for residents of York and North Yorkshire

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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What happens when I see a doctor or nurse?

What happens when I see a doctor or nurse?

Once you have reached the front of the walk-in queue you will be called from the waiting room by a doctor or nurse. They will take you to a separate room where the consultation will take place.

Sometimes there may be medical and nursing students in the clinic. It is important for their training that students have the chance see clinic consultations and examinations. If there are students in the clinic you will be asked whether you would be comfortable for them to be present in your consultation or examination. If you’d prefer not, that’s fine and this won’t affect your care in the clinic.