Important information about the Coronavirus (COVID-19)

In order to help reduce the spread of Coronavirus (COVID-19) we are offering telephone appointments and postal tests/treatments whenever possible. If you need to be seen in a clinic this can be arranged after you have spoken with a nurse on the phone.

 We are now again open Saturday York Monkgate , 9-12 noon.

We offer Urgent Same Day Access Appointments and Routine Planned Appointments. Please call 01904 721111 (8:15am - 6pm) Monday to Thursday and 8:15am to 4pm Friday to arrange a discussion with one of our clinical staff and they will arrange an appointment for you. Our 'contact us' option on the website can be used but there may be some delays in responding to non-urgent queries. 

If you are under 18 and/or are living in a situation where you are unable to safely call us, please text us on 07980 973337. We will reply to you within 1 - 2 working days. Please note that this texting service is not for routine enquiries. If you feel your safety is at risk please contact the Police.

If you are 18 and under and live in York there are now planned appointments and same day access slots available on a Monday 4pm-7pm, call 01904 721111 or text 07973 775692 to make an appointment.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire. Online testing is available for those most at risk of STIs or who have been advised to do a test

Please note that ALL patients, visitors and staff are required to wear a mask or face covering in all NHS buildings. If you do not have your own face covering we can provide you with a mask when you attend your pre-arranged appointment. Thank you for your understanding.

 

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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What happens next?

What happens next?

If you have treatment today you may be asked to come back to the clinic, or arrange for us to call you, to make sure that the treatment has worked and any partners have been informed if they needed to get testing and treatment.

You may also be asked to come back to a clinic if you have started a new method of contraception, a vaccination course, PEP, or if you need to repeat some tests.

If any of your results show that you do have an infection, we will call you or send you a text asking you to call us. We will then explain the results and what happens next. Treatment for chlamydia can be posted to you if you prefer. Other treatments normally require you to come back into the clinic or to see your own GP.

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