Important information about the Coronavirus (COVID-19)

In order to help reduce the spread of Coronavirus (COVID-19) we are offering telephone appointments and postal tests/treatments whenever possible. If you need to be seen in a clinic this can be arranged after you have spoken with a nurse on the phone.

 We are now again open Saturday York Monkgate , 9-12 noon.

We offer Urgent Same Day Access Appointments and Routine Planned Appointments. Please call 01904 721111 (8:15am - 6pm) Monday to Thursday and 8:15am to 4pm Friday to arrange a discussion with one of our clinical staff and they will arrange an appointment for you. Our 'contact us' option on the website can be used but there may be some delays in responding to non-urgent queries. 

If you are under 18 and/or are living in a situation where you are unable to safely call us, please text us on 07980 973337. We will reply to you within 1 - 2 working days. Please note that this texting service is not for routine enquiries. If you feel your safety is at risk please contact the Police.

If you are 18 and under and live in York there are now planned appointments and same day access slots available on a Monday 4pm-7pm, call 01904 721111 or text 07973 775692 to make an appointment.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire. Online testing is available for those most at risk of STIs or who have been advised to do a test

Please note that ALL patients, visitors and staff are required to wear a mask or face covering in all NHS buildings. If you do not have your own face covering we can provide you with a mask when you attend your pre-arranged appointment. Thank you for your understanding.

 

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

Professionals

Condom Ordering


Please refer to the YSH condom distribution service information document for details about the service and eligibility

You cannot continue with your order untill you have confirmed all staff distributing condoms have:

  • Manager’s approval
  • Appropriate DBS (Disclosure and Barring Service) check
  • Appropriate Safeguarding training
  • Up to date CDS training - click here for training details
  • Please contact us if you have any queries or are unable to comply with these requirements

Please confirm that your organisation is fully compliant with the above

N.B. Free condom demonstrators will be given to all individuals trained within the service.

There will be no charge to you for condoms and lubricant ordered within the CDS; all product and delivery costs will be met by YorSexualHealth.

If your order value is close to the threshold for free delivery you will be prompted to order an additional product to avoid the £6-50 delivery charge.

In order to minimise unnecessary costs and wastage, the CDS will routinely offer a limited choice of products: – a choice of three sizes of latex condom, mixed flavours and sachets of lubricant. A full range of condom types and associated products will be available through the Specialist Sexual Health Service (SSHS) and Community Outreach Services.

Due to the high cost of non-latex condoms (approximately £35-00 per box as opposed to £6-50), these will not routinely be available for you to order. If you have a patient/service user with a confirmed latex allergy, or would like a small supply for those who think they may have an allergy, you will be able to request non-latex condoms direct from the SSHS.

Individuals with a suspected latex allergy should ideally be offered a consultation with a clinician prior to being provided with a regular supply of latex-free condoms.

If you require alternative supplies to those routinely available through the CDS, please contact us or e-mail to yorsexualhealth@york.nhs.uk, tel 01904 725440

If you have any queries about the products available to order online please contact LTC Healthcare
t: 01423 326 687
t: 01423 326 686
e: sales@ltchealthcare.co.uk
w: www.ltchealthcare.co.uk

Orders will usually be despatched within 2 working days of order and will be delivered by UK Mail (07.00 – 19.00). A signature will be required as proof of delivery – this does not have to be your CDS Lead. Please let us know if there are times of day that are not suitable for deliveries. Please also provide any particular instructions (if required) to enable the driver delivering your order to find you.

Orders

You must confirm your compliance to our terms of ordering before placing an order.

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