19.10.2021 Our booking phone line is now up and running again

 

We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.

 

We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 3:30pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-3:30pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website

https://www.yorsexualhealth.org.uk/sexually-transmitted-infections-stis/postal-testing/

 

 

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

Professionals

Chlamydia test kit ordering

Chlamydia test kit ordering

Not sure what to order? click here

We have had some problems with the supply and delivery of chlamydia kits - this has now been resolved

We apologise for any inconvenience caused by these delays and suggest that if you experience any ongoing problems you signpost your service users to our main website pages where they can order individual test kits online.

We have recently replaced separate postal kits for either urine or swab samples with combined kits that contain both options and can therefore be used for males/females/trans. Urine samples are best for males/those with a penis and swabs for females/those with a vagina.

Test Kits

Please note that all sample collection kits have an expiry date (usually at least a year from the issue); Order what you think you will use over the next 6-12 months, and remember to rotate your stock - Thank you!

*Please note that postal kit display boxes are expensive, so order only what you need!

Leaflets and posters

Please offer the information page of the test request form to all young people being screened from chlamydia

A range of national and local leaflets can be downloaded from our Patient Information page

National Chlamydia Screening Programme (NCSP) information leaflets (choose number) 10/20/50 NB. These are also available in a range of other languages from NCSP website www.chlamydia.screening.nhs.uk