19.10.2021 Our booking phone line is now up and running again


We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.


We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 3:30pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-3:30pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website





For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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Partnership working for condom distribution

Partnership working for Condom Distriubution

YorSexualHealth is pleased to announce that local North Yorkshire business LTC Healthcare, has won the tender to supply condoms to York and North Yorkshire residents.

The scheme will help to reduce STIs and unplanned teenage pregnancies through the distribution of free condoms!

LTC Healthcare is one of the largest suppliers of condoms in the UK to the NHS, Voluntary Sector Organisations and Large Retail Outlets. It produces approximately 40 million condoms every year and was the first company to produce glow in the dark and lollipop condoms.

In July York Teaching Hospital NHS Foundation Trust was commissioned by City of York Council and North Yorkshire County Council to deliver a new integrated sexual health service. As part of this new service, the Condom Distribution Scheme for North Yorkshire and York is being managed by YorSexualHealth. The scheme will contribute to the reduction of unintended teenage pregnancies and the incidence of STIs through greater access to free condoms.

As well as managing the scheme, YorSexualHealth will also run the training for staff working for services signed up to it and all ordering will be done through a new online service which has just gone live.

Tina Ramsey, Clinical Services Manager, at YorSexualHealth, continued: “We are pleased to be working in partnership with LTC to increase greater access to free condoms across York and North Yorkshire.  

“The scheme will target young people and those most at risk of sexual ill-health.

“The next part of this scheme is the development of a “C-card” scheme which will enable service users to register with the scheme and then pick up condoms from a range of venues, such as GP surgeries, colleges and youth services.”

Ken Leigh from LTC Healthcare based at Boroughbridge said: “We were delighted to win the tender to provide the condom service to YorSexualHealth and we look forwards to some close partnership working to help the staff at YorSexualHealth to achieve all of their aims.”

For more information about accessing sexual health and contraception services, including where to access free condoms click here.

To mark Halloween, the clocks going back and to celebrate its new partnership with LTC Healthcare, next week you can pick up a free glow in the dark condom from YorSexualHealth clinics. They will be available throughout the week from the smaller clinics and on Thursday 29, Friday 30 and Saturday 31 October from the YorSexualHealth centres.

Photograph: Ken Leigh from LTC Healthcare with Liz Hare from YorSexualHealth.

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