Important information about the Coronavirus (COVID-19)

In order to help reduce the spread of Coronavirus (COVID-19) we are offering telephone appointments and postal tests/treatments whenever possible. If you need to be seen in a clinic this can be arranged after you have spoken with a nurse on the phone.

 We are now again open Saturday York Monkgate , 9-12 noon.

We offer Urgent Same Day Access Appointments and Routine Planned Appointments. Please call 01904 721111 (8:15am - 6pm) Monday to Thursday and 8:15am to 4pm Friday to arrange a discussion with one of our clinical staff and they will arrange an appointment for you. Our 'contact us' option on the website can be used but there may be some delays in responding to non-urgent queries. 

If you are under 18 and/or are living in a situation where you are unable to safely call us, please text us on 07980 973337. We will reply to you within 1 - 2 working days. Please note that this texting service is not for routine enquiries. If you feel your safety is at risk please contact the Police.

If you are 18 and under and live in York there are now planned appointments and same day access slots available on a Monday 4pm-7pm, call 01904 721111 or text 07973 775692 to make an appointment.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire. Online testing is available for those most at risk of STIs or who have been advised to do a test

Please note that ALL patients, visitors and staff are required to wear a mask or face covering in all NHS buildings. If you do not have your own face covering we can provide you with a mask when you attend your pre-arranged appointment. Thank you for your understanding.

 

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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I have been sexually assaulted, raped or sexually abused

Consent

Consent means giving permission or agreeing for something to happen. Both people need to give consent before having sex, otherwise it counts as rape. Remember, it’s always OK to change your mind half way through. That’s true whether you’re kissing, touching, having oral, anal or vaginal sex, or doing anything sexual. You should never feel pressure to do anything that you’re not comfortable with. This video explains consent really clearly.

 

 

Where can I get help?

If you have been raped, sexually assaulted or abused there are specialist services to help you.

In the first instance please contact Mountain Healthcare (Sexual Assault Referral Centre) on 0330 223 0099 or the police directly on 101.

Mountain Healthcare can support you to have emergency contraception pills, a medical examination, PEP (Pre-Exposure Prophylaxis) and support and guidance.

Sexual health can support screening for infections but this screening needs to be done within certain time frames. These time frames are between 2-12 weeks after the assault.

Click here for more information on help after rape and sexual assault .

 

 

For children and young people (0-16 years): Child Sexual Assault Assessment Centre- York Hospital

What is the centre for?

The Child Sexual Assault Assessment Centre (CSAAC) provides a service for children and young people from 0-16 years of age who have disclosed sexual abuse or assault or where it is suspected that it may have happened.

When a child or young person comes to the centre, they will come with either a social worker, or a specially trained police officer and one or both of their parents/carers. The child or young person can talk to the nurse and the doctor about what has happened and they can have a check up (an examination) to check they are OK.

The service covers York and North Yorkshire and is located at York Hospital.

 

How can I get to see someone at the centre?

The centre is only able to see children and young people who are referred by a social worker or the police. It is not a self-referral service.

 

Contacts:

If you only feel able to talk to someone confidentially, perhaps to help you decide what to do next, you can contact the NSPCC 24 hour helpline - tel 0808 800 5000 or email help@nspcc.org.uk

If you or someone you know is at immediate risk of harm, please phone the police 999

Rape Crisis - Tel 0808 802 9999

24hr National Domestic Violence Helpline - 0808 200 0247 www.nationaldomesticviolencehelpline.org.uk 

Survive York - Office 01904 638813  Helpline 01904 642 830 http://survive-northyorks.org.uk/

Mankind - 08123 334 244 (for male victims of domestic abuse)

Victim Support - 0808 168 9111  www.victimsupport.org.uk

IDAS (Independent Domestic Abuse Services) - 0300 111 0777 www.idas.org.uk

Mountain Health - 0330 223 0099 https://www.mountainhealthcare.co.uk/

 

Police - 101-non emergency/999-emergency

 

Social care services -  North Yorkshire: 01609 780780, York: 01904 551900, Out of office hours: 01609 780780

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