Important information about the Coronavirus (COVID-19)

Until further notice all of our Queue & Wait, Test & Go and routine appointment services are suspended to help reduce the spread of Coronavirus (COVID-19) and to enable some of our staff to be re-deployed. Although we have limited capacity we are still trying to help as many people over the phone as we can and if you need to be seen in a clinic this can be arranged after you have spoken with one of our nurses.

Please call 01904 721111 (9am - 3pm) Monday to Friday to arrange a discussion with one of our clinical staff. If you feel the issue is URGENT e.g. you need emergency contraception, HIV post-exposure treatment or have new and significant symptoms, please let the booking team know. Our 'contact us' option on the website can be used but there may be some delays in responding to non-urgent queries. 

If you are under 18 or are living in a situation where you are unable to call us, please text us on 07980 973337. We will reply to you within 1 - 2 working days. If you feel your safety is at risk please contact the Police.

Clinic Closures -  we are currently only operating clinics in York, Selby, Harrogate, Scarborough, Northallerton, Catterick and Skipton - all other clinics are temporarily suspended.

Please note that ALL patients, visitors and staff are required to wear a mask or face covering in all NHS buildings. If you do not have your own face covering we can provide you with a mask when you attend your pre-arranged appointment. Thank you for your understanding.

ONLINE SERVICES - free condoms are available via the website for residents of York and North Yorkshire. Online testing is available for those most at risk of STIs or who have been advised to do a test

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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I have been sexually assaulted, raped or sexually abused

Consent

Consent means giving permission or agreeing for something to happen. Both people need to give consent before having sex, otherwise it counts as rape. Remember, it’s always OK to change your mind half way through. That’s true whether you’re kissing, touching, having oral, anal or vaginal sex, or doing anything sexual. You should never feel pressure to do anything that you’re not comfortable with. This video explains consent really clearly.

 

 

Where can I get help?

If you have been raped, sexually assaulted or abused there are specialist services to help you.

In the first instance please contact Mountain Healthcare (Sexual Assault Referral Centre) on 0330 223 0099 or the police directly on 101.

Mountain Healthcare can support you to have emergency contraception pills, a medical examination, PEP (Pre-Exposure Prophylaxis) and support and guidance.

Sexual health can support screening for infections but this screening needs to be done within certain time frames. These time frames are between 2-12 weeks after the assault.

Click here for more information on help after rape and sexual assault .

 

Services for children and young people who have been sexually assaulted.

Mountain Health Care provides a service for children and young people from 0-16 years of age who have disclosed sexual assault or abuse or where it is suspected that it may have happened.

When a child/young person attends the service, they will come with either a social worker or police officer and one or both of their parents/carers.

The child/young person can talk to the nurse or doctor about what has happened and they can have a check up (an examination) to check they are ok.

The service covers York and North Yorkshire.

Referrals can only be taken from the police or children’s social care.

The child sexual assault service cannot see young people under the age of 16 without a social worker or the police being involved in their care.

If you are concerned that you have been sexually harmed or you are worried about someone else, please talk to an adult you can trust such as your teacher, or you can phone the police on 101 or you can contact Childline 08001111 or visit their webpage www.childline.org.uk

Contacts:

If you only feel able to talk to someone confidentially, perhaps to help you decide what to do next, you can contact the NSPCC 24 hour helpline - tel 0808 800 5000 or email help@nspcc.org.uk

If you or someone you know is at immediate risk of harm, please phone the police 999

YorSexual Health Counselling Service - 01904 725 427 click here

Rape Crisis - Tel 0808 802 9999

24hr National Domestic Violence Helpline - 0808 200 0247 www.nationaldomesticviolencehelpline.org.uk 

Survive York - Office 01904 638813  Helpline 01904 642 830 http://survive-northyorks.org.uk/

Mankind - 08123 334 244 (for male victims of domestic abuse)

Victim Support - 0808 168 9111  www.victimsupport.org.uk

IDAS (Independent Domestic Abuse Services) - 0300 111 0777 www.idas.org.uk

Mountain Health - 0330 223 0099 https://www.mountainhealthcare.co.uk/

 

Police - 101-non emergency/999-emergency

 

Social care services -  North Yorkshire: 01609 780780, York: 01904 551900, Out of office hours: 01609 780780