19.10.2021 Our booking phone line is now up and running again

 

We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.

 

We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 3:30pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-3:30pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website

https://www.yorsexualhealth.org.uk/sexually-transmitted-infections-stis/postal-testing/

 

 

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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Other services and resources

HIV information leaflets:

Our HIV team have produced leaflets on the key things you should know about HIV: 

Yorkshire MESMAC:

Yorkshire's oldest and largest sexual health charity. They can offer 1-2-1 over the phone support around HIV and sexual health. Please keep an eye on their website and social media for updates on face to face services (including rapid HIV testing). 

www.mesmac.co.uk

Terrence Higgins Trust:

Resources and information about HIV and sexual health. 

www.tht.org.uk

British HIV Association (BHIVA):

The UK association representing professionals in HIV care. Their website provides the latest updates on HIV guidelines and research (including updates on HIV and COVID-19). 

www.bhiva.org

Order condoms online: 

If you are a man who has sex with men, a young LGBTQ+ person or from an African community, you can order free condoms online from Yorkshire MESMAC.

If you are aged 16-24, you can order free condoms online from YorSexualHealth

All condoms will arrive in discreet packaging. 

General mental health services:

North Yorkshire IAPT provides talking therapies for a range of issues. 

Mind provide local mental health resources and support:

Harrogate Mind

Scarborough, Whitby and Ryedale Mind

Darlington Mind (Northallerton office)

York Mind (covers Selby)

Live Well North Yorkshire:

Local information and advice for healthy living.

www.nypartnerships.org.uk/jhwslivewell

Healthwatch North Yorkshire: 

Representing the people of North Yorkshire in helping them influence local health and social care services. 

www.healthwatchnorthyorkshire.co.uk

Housing:

Visit the North Yorkshire County Counci; website for more information on affordable housing, council housing and more. 

www.northyorks.gov.uk/housing-information

Citizens Advice: 

Free, confidential and impartial advice on issues such as debt, benefits, employment and housing.

Scarborough and District

Craven and Harrogate District

Mid-North Yorkshire (Northallerton, Richmond, Malton and Selby)