We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.


We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 4pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-4pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website





For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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National HIV Testing Week 2019

National HIV Testing Week runs from 16th November to 23rd November 2019.

There are plenty of ways to get tested in York and North Yorkshire:

  • Yorkshire MESMAC's community based HIV testing drop-in sessions. Click here to see the testing times for York. Click here to see the testing times for North Yorkshire. If you can't make any of the drop-ins, there are also bookable appointments available throughout the week. Click here to make an appointment online. 
  • YorSexualHealth services. See our clinics and services page for our Queue & Wait times.
  • Postal kits for STI testing offered by YorSexualHealth. If you are most at risk, you can order a postal testing kit for HIV, Syphilis, Chlamydia and Gonorrhoea. Click here to view the eligibility criteria and to order a kit.
  • SH:24 self testing kits. Self testing kits for HIV and Syphilis are available to order online for anyone living in England. This is a national scheme that is independent of local services. Click here to order a kit. 

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