We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.


We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 4pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-4pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website





For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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Forget your fears of HIV and take steps to get tested READ MORE

A call has gone out to adults of all ages to forget fears of HIV, and take steps to be tested. YorSexualHealth, in partnership with Yorkshire MESMAC, are encouraging people, especially from black African backgrounds and gay and bisexual men, to take an HIV test, and help lead the way in preventing its transmission.

The call comes in the run up to National HIV Testing Week from Saturday, November 17, when sexual health organisations are joining forces to highlight how medical advances and extensive support means a positive HIV result no longer carries the life-altering impact it once had. Modern medication means anyone living with HIV can enjoy a full and healthy future without fear of passing the virus on to their partners, ensuring they can continue to enjoy an active sex life and even go ahead and plan a family.

Testing is free and confidential. You can order a test kit online here or visit any one of our clinics.

Our Community Outreach Team, Yorkshire MESMAC, also offer free, fast and confidential HIV testing throughout York and North Yorkshire. You can book an appointment online here or call their York office on 01904 620400 or their North Yorkshire office on 01609 258745. Find out everything they're doing for HIV Testing week here.


More information about HIV, including medication that can help prevent you getting it is available here.

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