29/11/2021 – We are currently experiencing some technical issues with our phone lines and are working to rectify this. Please accept our apologies for any inconvenience this may cause.


We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.


We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 3:30pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-3:30pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website





For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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Considering the coil?

The coil is a small device that's put into the uterus to prevent pregnancy. It is 99% effective at preventing pregnancy. We want to reassure those coming to us for a coil that we will make the procedure as comfortable as possible for you. 

One of our patients said:

"I had a very positive experience having my coil fitted at YorSexualHealth. After having two children within two years, I decided I wanted a long acting method of contraception and after having a very informative consultation with one of the clinicians at the clinic I decided that the Mirena coil was the right method of contraception for me. I have to say I was quite nervous about the procedure as I had heard numerous stories about how painful the procedure was. The clinician was very caring and supportive throughout the whole procedure and I felt I was in control and could have stopped the procedure at any time if I had wanted to. The procedure was relatively pain free, I would describe it as similar to having a smear in terms of it just feeling slightly uncomfortable, but I was surprised at how quick it was over and even said to the clinician ‘was that it’, as I expected it to feel more uncomfortable than it was. I had a few stomach cramps after the procedure very similar to period pain but other than that the whole process from start to finish was fine and I will definitely be returning to the clinic to have my coil removed and replaced when I need to."

One of our coil fitters said: 

"With all patients who have a coil fit we discuss the likelihood of pain and bleeding during and after the coil procedure. Every patient finds this is a very different experience, some patients find the procedure is pain free and some find it fairly painful-equivalent to a crampy heavy period. From a coil fitters perspective the most important thing is that we prepare patients for this and support then during the procedure. During the procedure we always have a chaperone present who’s job it is to talk to you and support you. Both the coil fitter and the chaperone will regularly check in with you to see how you are feeling. At any point during the coil fit you can stop the coil fit if the pain feels too much. As a coil fitter my priority is to support you and inform you fully to get an excellent form of contraception fitted with the least discomfort or pain."

If you've got any questions, don't hesitate to contact us

You can find out more about the copper coil (IUD) here

You can find out more about the hormonal coil (IUS) here

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