We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.


We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 4pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-4pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website





For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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New online self referral for counselling services

New online referral for counselling services

Did you know that we provide a counselling service? You can be referred to the free service by your doctor or nurse, by contacting us directly or by making a self referral online.

The service is provided from locations across North Yorkshire and in York, and is available to anyone registered at any of our YorSexualHealth services.

YorSexualHealth is a holistic service, which acknowledges the importance around all aspects of sexual health, including the mental and emotional facets. In order to make the service even more accessible we have introduced online self referral.

To refer into the service click here

Our Community Outreach Team can also provide 1:1 support for those times when you want to talk to someone in a confidential, supportive and safe environment. We can discuss a range of issues including mental health, coming out, new HIV diagnoses and risk taking behaviour such as drug use and unprotected sex. For more information please click here or call the Yorkshire MESMAC York office on 01904 620400.

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