We are experiencing a high demand for our services and we are working hard to make sure that you are seen as quickly as possible.

Our colleagues on the phone lines will need to ask questions to help ensure that our urgent appointments are available for those who are most unwell.

Patients with non-urgent issues may wait a little longer for an appointment but most will still be seen within 14 days.

Your GP may be able to help with your contraception needs.  

Please be patient with our colleagues and thank you for your understanding.

 

We are open if you require Sexual health/Contraception care, please continue to call our central booking line on 01904 721111 and press option 1.

Central booking line is open from - Monday – Thursday 8:15am – 5pm & Friday 8:15am – 4pm. Saturday 9am-12pm.

You will be assessed by our team and one of our nurses may call you to discuss the best way to get you the care you require.

If you are aged 17 and under, you can text us on 07973 775692 to make an appointment Monday-Thursday 8.15am-5pm and Friday 8.15am-4pm.

 If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on www.yorsexualhealth.org.uk/york/contact-us/

If you require a STI screen only and you have no symptoms you may prefer to order a testing kit online from the website

https://www.yorsexualhealth.org.uk/sexually-transmitted-infections-stis/postal-testing/

 

 

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For information on coronavirus (COVID-19), please visit https://www.yorsexualhealth.org.uk/coronavirus-corvid-19-information/

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Coronavirus COVID-19 information

Sexual Health and Coronavirus (Covid-19)

We are currently limiting all of our face-to-face services in order to reduce the risk of transmission of Coronavirus and to enable our staff to be re-deployed elsewhere as required.

There are no 'walk-in' clinics and appointments can only be booked through our Booking Line team on 01904 721111

If you are under 18 or are living in a situation where you are unable to call us, please text us on 07980 973337. We will reply to you within 1 - 2 working days. If you feel your safety is at risk please contact the Police.

We are increasing the availability of online, telephone and postal services to ensure that you can still take care of your sexual health whilst following the current government guidance

Contact us if you need more information

Have a look for more information about looking after yourself during the Coronavirus pandemic and some of our FAQs

You can find support and advice on a range of issues relating to Coronavirus, your sexual health and your mental well-being through the links below:

Sexual and Reproductive Health - help during Covid-19 SEXWISE

Guidance offered by the British Association of Sexual Health and HIV (BASHH)

NHS advice and information here

Looking after your mental health here