We are aware of increasing numbers of cases of Monkeypox present in the UK population.

If you have a sexual health concern AND have any of the following symptoms, please call our central booking line on 01904 721111 and one of our team will be able to get you the help you need.

Do not come directly to clinic if you have any of these symptoms:

  • Rash on any part of your body
  • Fever
  • New lump/s in neck, groin or under your arm


  1. Are you a gay, bisexual or other man who has sex with men?
  2. Have you had contact with someone with confirmed Monkeypox in the 21 days before symptom onset?
  3. Have you travelled to West and Central Africa, USA, Spain and Portugal in the 21 days before symptoms onset


We are unable to supply repeat contraceptive pills, patches and injections for those aged 20 and over these must be provided by your GP.

We can insert, exchange and remove implants and contraceptive coils for all ages and start all service users on a new form of contraception.

If you are experiencing severe pain and our clinics are closed please telephone NHS 111, for help and information 24 hours a day 365 days a year or attend the nearest A&E department. 

If you require Sexual health/Contraception care, please call our central booking line from 8:15am to 5pm Monday to Thursday and 8:15am to 3:30pm Friday and 9am to 12pm Saturday, on 01904 721111 and press option 1. 

Please note - we are not able to offer 'walk-in' services - all appointments need to be arranged through our booking team

Aged 17 or under? You can also text us on 07973 775692 to make an appointment Monday-Friday 8.15am-3:30pm. 

We kindly ask that you continue to wear face mask when you attend our clinics. 

If you are unable to speak on the phone for any other reason (i.e. hearing impairment or at risk within your home) you can email us on

No symptoms but want an STI screen? Please order a testing kit online:

For York

For North Yorkshire

Your GP may be able to help with your contraception needs.





For information on coronavirus (COVID-19), please visit

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Coronavirus COVID-19 information

Sexual Health and Covid-19 advice



Make sure you know how COVID-19 spreads. Keep up to date with the latest news and advice  
• You can get COVID-19 from a person who has it, or if you have COVID-19 you can pass it on to others
• The virus can spread to people who are within about 6 feet of a person with COVID-19 especially when that person coughs or sneezes
• Kissing and intimate contact can easily pass COVID-19

Masturbation is safe!

Masturbation will not spread COVID-19, especially if you wash your hands (and any sex toys) with soap and water for at least 20 seconds before and after sex.

Only have sex with a partner living in your household

To comply with the government advice to prevent transmission, it’s really important that the only people you have sex with are those who live within your household. You should not be having sex if so doing means you have to breach government guidance not to mix households.

• Skip sex if you or your partner is not feeling well.
• If you or a partner may have COVID-19, avoid sex and especially kissing.
• If you start to feel unwell, you may be about to develop symptoms of COVID-19, which include fever and/or a cough
• If you or your partner has a medical condition that can lead to more severe COVID-19, you may also want to skip sex.
If you usually meet your sex partners online or make a living by having sex, take a break from in-person dates. Video dates, sexting or chat rooms may be options for you.

Take a look at some more information about Coronavirus and Sex

We strongly advise you to do all you can to protect your sexual health during these uncertain times. Here are a few things to think about:

Don’t delay emergency contraception
If you think you need emergency contraception, do not delay seeking help.
• YorSexualHealth will continue to provide free emergency hormonal contraception and emergency coils (IUD) as required following a telephone consultation. Please call us on 01904 721111 and advise our booking team that you need emergency contraception
• GPs can also provide free emergency contraception
• Pharmacies may make a charge for this, depending on your age and where you live

Seek advice quickly if you think you may have been exposed to HIV

Post Exposure Prophylaxis (PEP) is an anti-HIV medication that is prescribed to a HIV negative person within 72 hours of potential exposure to HIV. Ideally it should be started within 24 hours. Contact us for advice as quickly as possible. It may be helpful to use this online tool to assess your risk click here

Make sure you have enough contraceptive pills

If you use the contraceptive pill (or patch or ring) check now how many you have left and contact the place you get it from as soon as possible if you think you may run out soon. If you do run out, make sure you use another method of contraception/condoms or avoid sex altogether

If you are taking PrEP make sure you have enough medication

It’s really important that you only have sex with those who live within your household in line with government guidance.

Contact us as soon as possible if you think you are likely to run out of medication

Protect yourself and your partner – use condoms

If you cannot be sure whether you or your partner has a sexually transmitted infection, use condoms. These are available online via our website to under 25s and those most at risk of STIs. Online STI testing is free so if you haven’t been tested since your last change of partner please use our online services

We are here to help – our services are free, friendly and confidential

If you are worried about your sexual health and you can’t find the information you need on our website please get in touch. Whilst we encourage everyone to follow the government’s latest advice about Covid-19 and social distancing/self-isolation, we recognise that some people may be concerned to tell us that they have had sex, particularly if this was with a person outside their own household. Our services are confidential and our staff are here to help anyone who has concerns about their sexual health.

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12th May 2022

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